Question 1

Do you provide Baladiya certificates?

Accepted Answer

Yes, all our commercial installations come with the certified maintenance contract and completion certificate required for the Baladiya license.

Question 2

Is there a warranty?

Accepted Answer

We provide a 2-year instant replacement warranty on all hardware.

Question 3

How do I fix grainy CCTV video or wavy lines?

Accepted Answer

Grainy video is usually caused by oxidized BNC connectors or sun-damaged coaxial cable. Our technicians replace damaged cables with heat-resistant outdoor-rated cabling.

Question 4

Do you install Wi-Fi cameras for homes?

Accepted Answer

Yes, we install IMOU and EZVIZ Wi-Fi cameras for homes. These include two-way audio, instant mobile notifications, and color night vision.

Question 5

What is Active Deterrence camera system?

Accepted Answer

Dahua TiOC cameras automatically flash red/blue lights and sound sirens when intruders are detected. They deter intruders before entry and can replace a security guard.

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